Retail, Dentists and Loyalty: How Telcos Can Leverage In-Store Experiences
Telcos have a blue ocean of opportunities in front of them. According to consultancy Simon-Kucher, global telcos capture…
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15 posts
Telecom Hype vs Reality: 2026 Anti-Trends Reveal What Won’t Deliver (And What Might)
By Adam Hughes, Cerillion Every year, the telecoms industry finds a new frontier to get excited about. AI…
The Easy Money vs Big Money Quandary Plays Out in Barcelona
There is a conversation the telecoms industry has been having with itself, in various forms, for the better…
The Spectrum API Gap: Why AI-RAN’s Best Trick Has No Enterprise Customer (Yet)
AI-driven spectrum management is getting real. The network API economy is maturing. But nobody is connecting the two.…
The Simplification Paradox: Why Another Framework Won’t Fix Telecoms’ Complexity Problem
Telcos are paying the price for a standards process optimised for vendor optionality rather than operator discipline, but…
Telecoms Customers: Your Doom and Salvation in 2026
Teresa Cottam doesn’t mince words. The Chief Analyst at Omnisperience has spent her career watching the telecommunications industry…
The hidden cost of churn and what operators can do differently
By Randy Van Buren, Technical Business Consultant at Motive Churn has long been viewed as a downstream problem.…
Workforce Demographics & The Innovation Hallucination
The telecommunications industry faces a demographic shift that threatens to undermine its capacity for radical innovation. While much…
Behind the Scenes with Execs: Why Innovation Doesn’t Change Things
TelcoForge holds monthly meetings mainly for C-level and VP-level professionals from as diverse an array of stakeholders as…
Platform for Growth? Discussions with Proximus Global’s CPO
In 2024, the CEO of Proximus Group Guillaume Boutin set out an ambitious strategy. The Belgian incumbent highlighted…