Telecoms Customers: Your Doom and Salvation in 2026
Teresa Cottam doesn’t mince words. The Chief Analyst at Omnisperience has spent her career watching the telecommunications industry…
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Business Model
10 posts
The hidden cost of churn and what operators can do differently
By Randy Van Buren, Technical Business Consultant at Motive Churn has long been viewed as a downstream problem.…
Workforce Demographics & The Innovation Hallucination
The telecommunications industry faces a demographic shift that threatens to undermine its capacity for radical innovation. While much…
Behind the Scenes with Execs: Why Innovation Doesn’t Change Things
TelcoForge holds monthly meetings mainly for C-level and VP-level professionals from as diverse an array of stakeholders as…
Platform for Growth? Discussions with Proximus Global’s CPO
In 2024, the CEO of Proximus Group Guillaume Boutin set out an ambitious strategy. The Belgian incumbent highlighted…
Can National-Scale Telcos Slay Global Giants? Execs Say ‘Yes, If…’
The latest in TelcoForge’s Leaders’ Meeting reports shares perspectives from VP and C-Level leaders and innovators around the…
Telecoms Industry On the Wrong Track, Say Half of Telecoms Professionals – And Other Surprises
Last week I was fortunate enough to run the 6G FORGE event at EURECOM, and the outcomes were…
Pursuing Simplicity in Telecoms: The Big Challenge
“The pace of the telecoms industry frustrates me,” said Liz Parry, CEO of Lifecycle, while we were in…
Do executives really think we’ll ever access a “network of networks”?
Last month TelcoForge accessed a set of mostly C-level and SVP-level experts from across the telecoms community, in…
As Industry Bugbear Turns 25, Telecoms Leaders Discuss How to Solve It
For some, access-agnostic services have been the holy grail of telecoms. Why can’t we get there? Last week,…